Policies

Here at Doucette New York and doucettenewyork.com we help you find longevity pieces that you'll love and wear often. Our Doucette staff makes every effort to connect with you to assure you have a fabulous shopping experience.

Shipping: 

Doucette ships within 48 hours of time of order.

Items are sent via USPS priority mail or UPS.

Orders over $300 include complementary shipping.

Returns:

Exchanges are welcomed for store credit 
within 7 days of purchase. Store credit must be redeemed within 6 months of purchase. Items must be in original selling condition. Underthings, swimwear, jewelry, shoes, accessories, masks, 
and marked down items are all final sale.
We appreciate you shopping thoughtfully and hope
 you have a delightful experience :)

How to return: 

Please contact us via holle@doucettenewyork.com for approval of the return. Docuette is not responsible for items lost in transit, or return shipping. We highly suggest shipping via a carrier with tracking capabilities. 

Once items are received and processed, a store credit will be issued for the purchase amount less original shipping cost. Store credits are valid for 6 months from the date issued. 

Doucette is not able to accept returns purchased outside of the doucettenewyork.com store. Please contact the retailer directly.

Thank you & happy shopping!
xx